Don't buy a scribe.
Build a partnership.
TORTUS is the clinical AI partner to the NHS. Built with the NHS, for the NHS.
Answered plainly.
After working with hundreds of organisations, we've heard every question before. Here's the top 12 questions every Trust wants to know.
What is the functionality?
TORTUS is an ambient voice medical device that turns consultations into clinical notes. On top of that core, three modes extend it across the trust's workflows.
Integrated where clinicians already work.
Direct Epic and Oracle Health (Cerner) integration. EMIS, TPP SystmOne and Access via the TORTUS SDK and partners. Context-aware launch from inside the patient's chart; signed note written back to the record.
"We didn't buy a piece of software. We brought in a clinical partner — one our IG team, our CCIO and our CFO all trust."
"I would quit my job if you took TORTUS away."
What implementation looks like.
A typical pilot pipeline runs 12–16 weeks from first conversation to live cohort. Every step has a named owner on both sides and a measurable exit criterion.
- 01Discovery~2 weeks
Scope, in-scope workforce, success criteria and the cohort for evaluation, including business case draft.
- 02IG & DPIA2–4 weeks
DPIA, DCB0129 review and hazard log aligned with the trust's CCIO and IG team.
- 03Technical setup~2 weeks
SSO, EHR integration and template configuration.
- 04Pilot cohort4–6 weeks
Live use in the agreed cohort, weekly review and template support.
- 05Evaluation~2 weeks
Time saved, documentation quality and clinician-reported outcomes against your criteria.
- 06ScalePhased
Wider rollout on agreed terms, banded by deployment scope and/or procurement via G-Cloud/DPS RM6200.
Who else is using it.
Live across the NHS in primary care, secondary care, A&Es, mental health trusts and ambulance services.
+15% throughput. 25% more patients per shift on Solo Response.
The first published NHS-ambulance evaluation of ambient voice technology. 656 Hear-and-Treat cases and 344 face-to-face contacts — throughput up, on-scene time down, cognitive load significantly reduced.
Read the full case study
47 minutes back per shift. One more patient seen.
The largest published ED evaluation in the NHS: 4,664 encounters, 24 clinicians, six months. +13.4% patients per shift, time to first documentation halved. Independently modelled by York Health Economics Consortium.
Read the full case study
+23.5% direct care time. ~1.5 min back per appointment.
The NHS's national AVT evaluation in outpatients. TimeCat second-by-second observation across Kingston and UCLH: more time with the patient, shorter appointments, NPS +38 from 184 patients.
Read the full case study
15,000 more appointments a year across Devon.
The first trust to fully integrate TORTUS with Epic. Piloting in cardiology before scaling across outpatients, with evaluation by NIHR HRC and the University of Exeter.
Read on Royal DevonHighly regulated, ready to deploy.
A Trust Centre with the full assurance pack ready to download. We support DPIA, DCB0129/0160 sign-off, hazard log review and ongoing clinical-safety telemetry. Nothing offered late. Nothing held back.
MHRA UKCA Class IRegistered UK medical device. Class IIa submission in progress.
ISO 13485Quality Management System for medical devices.
ISO 27001Information Security Management. LRQA, UKAS-accredited.
Cyber Essentials PlusIndependently verified.
DTACNHS England Digital Technology Assessment Criteria.
DSPTData Security and Protection Toolkit. Standards Exceeded.
DCB0129 / DCB0160Clinical risk management hazard logs available to your CCIO on request.
NHS SSO & national tenant.
NHS CIS2 / NHS SSO supported.
Runs on the laptops you already have.
TORTUS runs on the clinician's existing trust laptop or workstation. For consulting rooms and ward rounds we recommend a quality omnidirectional USB microphone (specs on request). A native mobile app is available for iOS - ideal for bedside and community-based use.
Costs & frameworks.
Procurable through compliant NHS routes. Two commercial models, both fixed in advance.
Crown Commercial Service digital marketplace — direct award, no further competition required.
Technology Services 3 Dynamic Purchasing System — for trusts preferring a mini-competition route.
Don't buy a scribe. Build a partnership.
For trusts pursuing change-transformation goals we offer a partnership tier — revenue-share against agreed outcomes: outpatient and ED productivity, locum substitution, RTT recovery. We share the upside because we share the work.
A scribe is a feature. A partner is a route to the trust's productivity, workforce and quality targets. We'd rather be the second.
Cashable on the trust's P&L.
Real lines on the trust's P&L, not notional time. Most trusts recover the licence inside the first contract year on dictation displacement alone.
Structured data on every encounter improves coding accuracy and reduces RTT validation backlog — direct income recovery.
Continuous audit across every encounter, not sampled twice a year. Reduces audit-team load and surfaces service-level variation early.