TORTUS - first AVT certified UKCA Class IIa
(c) TORTUS 2026

Years in the making.
For the moment
that matters.

On 24th June 2026, TORTUS became the first ambient voice technology certified as a UKCA Class IIa medical device.

TORTUS is now a certified UKCA Class IIa Medical Device.  On this page, learn more about why we went on this journey, how we got here and what this now means for those looking to bring AVT into their organisations.

Why TORTUS pursued Class IIa.

  1. §01.01
    AVT composes, it doesn't simply transcribe
    Traditional dictation records the composed thoughts of the clinician into words - AVT does the composition for the clinician - this is part of their cognitive workload. In both the positive and negative this can heavily influence the clinical workflow, making it a medical device.
  2. §01.02
    Self-declaration is not validation
    Class I is self-declaration, which means any vendor can declare any software they wish to a medical device. Class IIa requires Approved Body validation, a level of rigor and scrutiny that gives assurance that the bar has actually been met.
  3. §01.03
    You cannot bolt this on later
    There is a grey area around AVT specifically, but anything built on that - diagnostic coding, clinical decision support, downstream ordering - is inarguably a Class IIa device. You cannot bolt those onto a non-device after the fact. The foundation has to be solid to build.

How we operate as a Class IIa device.

284,000 words - equivalent to four full books, 136 separate documents, and a clinical evaluation architecture built from scratch. This is what it takes to operate as a Class IIa Medical Device.

  1. §02.01
    An externally audited Quality Management System (QMS)
    Thousands of pages of technical documentation, audited against ISO 13485 and reviewed over months by an Approved Body.
  2. §02.02
    Innovating at the frontier of clinical evaluation of large-language models
    Defining accuracy for an ambient voice system took years of work including a peer-reviewed paper in Nature Digital Medicine before any number could even be reported. 
  3. §02.03
    Live post-market surveillance
    TORTUS built a post-market surveillance system — the Shell — to continuously monitor the live hallucination rate and omission rate of the system in real-time.
WHAT DOES A QMS ACTUALLY LOOK LIKE?
Click any node to inspect. Illustrative example only.
Selected
Tech Company QMSIllustrative example

An illustrative Quality Management System for a software medical device company operating under ISO 13485. It is the single source of truth for how a company designs, builds, releases and monitors a regulated product.

What it should contain

Everything required by ISO 13485 and associated software / risk / usability / cybersecurity standards. Shown here for illustration only - not a copy of any real company's QMS.

Contains 1

What does this mean for organisations exploring AVT?

Certification is not a barrier to adoption - it is the most credible route to accelerate it. It moves clinical-safety judgements from local committees to an independent assessment body, and it changes where product risk actually sits. 

  1. §03.01
    Diligence performed once, used many times
    An Approved Body has appraised the device to a standard well above any single NHS process, and stakes its own accreditation on that assessment. The output is portable across trusts.
  2. §03.02
    We share the risk - manufacturer, organisation and accreditor.
    Under the device regime, the manufacturer is legally answerable if the device is defective in its design, claims, or monitoring.
  3. §03.03
    A regulated base layer for a long-term partnership
    Scribing is the foundation everything else is built on. The potential of having the equivalent of an AI colleague in every encounter is vast - but most of the value is in higher risk features and capabilities. Investing long-term in a regulated partner is essential to build for that future.
2 years
of graft, end to end
284,000
words, equivalent to four full books
136
individual, legal-standard documents
100s
of internal meetings
4
major external audits
£1.5m
in estimated resource

Class I vs. Class IIa, side by side.

Both routes exist under the same UK Medical Devices Regulations. They diverge at one structural point: who is allowed to certify the device, and on what evidence.

Class I
Class IIa
Assessment
Self-declared by the manufacturer
Independent Approved Body review
Clinical evidence
Internal documentation
External clinical evaluation, externally audited
Quality system
Not externally audited
ISO 13485 QMS, audited annually
Post-market surveillance
None required externally.
Active surveillance plan, mandatory vigilance
“ While some see regulation as standing in the way of progress, clinicians know the truth. In healthcare regulation is the gate to deployment and trust, not the barrier.”
Dr Dominic Pimenta · CEO and Co-founder, TORTUS

Common questions.

Are you ready to build with TORTUS?

Get in touch with our team.