Cookie Notice
Introduction
This Cookie Notice has been drafted to inform visitors of our website about the use of cookies and similar technologies. It will outline what cookies are and where we use them in line with our responsibilities under the Privacy and Electronic Communications Regulations (PECR) and the UK GDPR.
We are committed to protecting and respecting your privacy. If you have any questions regarding this cookie notice and our approach to privacy, email us at: support@tortus.ai.
Who we are
TORTUS AI LTD (‘Tortus’) is registered as a limited company (Companies House No. 14487060) in the United Kingdom. To enable us to offer services that process personal data in the UK we have registered with the Information Commissioner’s Office (ICO) under registration no.ZB512995.
What is a cookie?
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Using cookies allows websites to recognise a user’s PC, laptop or smartphone and store information about their preferences and past actions.
A cookie usually contains the name of the website from which it comes, a “lifetime”, and a “value”, which is usually a randomly generated unique number. They do not alone identify you as an individual but they do require your consent/permission to run in most cases.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
To find out more about cookies, you can visit the ‘AllAboutCookies.org’ website.
Does Tortus use cookies?
Yes, the table below lists the cookies we use and the purposes we use cookies for:
| Cookie Name | Purpose | Duration | Cookie Type | Domain |
| __cf_bm | This cookie is set by HubSpot’s CDN provider and is a necessary cookie for bot protection. It expires in 30 minutes. Learn more about Cloudflare cookies. | 30 minutes | Necessary | .hubspot.com |
| __hssc | This cookie keeps track of sessions to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. | 30 minutes | Analytics | .tortus.ai(HubSpot) |
| __hssrc | Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session. | Session | Analytics | .hexarad.com(HubSpot) |
| __hstc | The main HubSpot cookie for tracking visitors. | 6 months | Analytics | .tortus.ai(HubSpot) |
| _cfuvid | This cookie is set by HubSpot’s CDN provider because of its rate-limiting policies. It expires at the end of the session. Learn more about Cloudflare cookies. | Session | Necessary | .hubspot.com |
| _fbp | This cookie is used by Facebook to track the user’s activity across different websites. | 90 days | Analytics | .tortus.ai |
| _ga | This cookie is used by Google Analytics to track unique users and track their engagement with the website. | 2 years | Analytics | .tortus.ai |
| _ga_0SMZZMR1KF | This cookie is used by Google Analytics to track unique users and track their engagement with the website. | 2 years | Analytics | .tortus.ai |
| _gcl_au | Used to measure ad and campaign performance and conversion rates for Google ads on a site visited (LinkedIn) | 3 months | Personalised Advertising | .tortus.ai |
| ar_debug | This cookie is used by Google Analytics to debug ads. | 1 year | Functional | .region1.google-analytics.com |
| cookieyes-consent | CookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on their subsequent visits to this site. It does not collect or store any personal information of the site visitors. Or, Used by Tortus to obtain and store user content for the use of cookies on Tortus’ website. | 1 year | Functionality | .tortus.ai |
| datr | Used to identify the web browser being used to connect to Facebook independent of the logged-in user. This cookie plays a key role in Facebook’s security and site integrity features including protecting the user from fraud and cyber attacks. | 2 years | Security, site and product integrity | .facebook.com |
| hubspotutk | This cookie keeps track of a visitor’s identity. It is passed to HubSpot on form submission and used when deduplicating contacts. | 6 months | Analytics | .tortus.ai(HubSpot) |
| oo | Used to help users opt out of seeing ads from Meta based on their activity on third-party websites. | 5 years | Advertising, recommendations, insights and measurement | .facebook.com |
| The below cookies may be placed on your browser by doubleclick.net (Google) | ||||
| test_cookie | Google: AdSense, Campaign Manager, Google Ad Manager, Google Analytics, Display & Video 360, Search Ads 360 | 15 minutes | Functionality | doubleclick.net |
| id | Google: AdSense, Campaign Manager, Display & Video 360, Google Ad Manager, Search Ads 360 | OPT_OUT: fixed expiration (year 2030/11/09), non-OPT_OUT: 13 months EEA UK / 24 months elsewhere | Functionality, Advertising | doubleclick.net |
| receive-cookie-deprecation | Google: Campaign Manager, Display & Video 360 | 6 months | Security, Advertising | doubleclick.net |
| pm_sess | Google: Campaign Manager, Display & Video 360, Google Ads, Search Ads 360 | 30 minutes | Security, Functionality | doubleclick.net, google.com |
| pm_sess_NNN | Google: Campaign Manager, Display & Video 360, Google Ads, Search Ads 360 | 30 minutes | Security, Functionality | doubleclick.net, google.com |
| aboutads_sessNNN | Google: Campaign Manager, Display & Video 360, Google Ads, Search Ads 360 | 30 minutes | Security, Functionality | doubleclick.net, google.com |
| IDE | Google: Campaign Manager, Display & Video 360, Google Ad Manager, Google Analytics, Search Ads 360 | 13 months EEA UK / 24 months elsewhere | Advertising | doubleclick.net |
| FLC | Google: Campaign Manager, Display & Video 360, Search Ads 360 | 10 seconds | Advertising | doubleclick.net |
| RUL | Google: Display & Video 360, Google Ads | 12 months | Advertising | doubleclick.net |
| PAIDCONTENT | Google: Google Surveys | 30 days | Analytics, Advertising | doubleclick.net |
| APC | Google: Campaign Manager, Display & Video 360 | 6 months | Advertising, Security | doubleclick.net |
| Authorization | Storage of session information used by the App | Session | Necessary, Authentication | app.tortus.ai |
| __stripe_mid | Stripe security cookies, used for Payments & Attack protection | 1 year | Necessary, Payments, Security | app.tortus.ai |
| __stripe_sid | Stripe security cookies, used for Payments & Attack protection | 30 mins | Necessary, Payments, Security | app.tortus.ai |
| _dd_s | Datadog RUM cookie, for TORTUS monitors & attack protection | 15 mins | Necessary, Security monitoring | app.tortus.ai |
| _legacy_auth0.*.is.authenticated | Auth0 authentication cookies | 1 day | Necessary, Authentication | app.tortus.ai |
| _legacy_auth0.*.organization_hint | Auth0 authentication cookies | 1 day | Necessary, Authentication | app.tortus.ai |
| auth0.*.is.authenticated | Auth0 authentication cookies | 1 day | Necessary, Authentication | app.tortus.ai |
| auth0.*.organization_hint | Auth0 authentication cookies | 1 day | Necessary, Authentication | app.tortus.ai |
| The below cookies may be placed by our authentication provider, Auth0 | ||||
auth0 | Used to implement the Auth0 session layer. | Necessary | osler.tortus.ai | |
auth0_compat | Fallback cookie for single sign-on on browsers that don’t support the sameSite=None attribute. | Necessary | osler.tortus.ai | |
auth0-mf | Used to establish the trust level for a given device. | Necessary, Security | osler.tortus.ai | |
auth0-mf_compat | Fallback cookie for multi-factor authentication on browsers that don’t support the sameSite=None attribute. | Necessary, Security | osler.tortus.ai | |
a0_users:sess | Used for CSRF protection in Classic Login flows. | Necessary, Security | osler.tortus.ai | |
a0_users:sess.sig | Used for CSRF protection in Classic Login flows. | Necessary, Security | osler.tortus.ai | |
did | Attack Protection: Device identification for attack protection. | Necessary, Security | osler.tortus.ai | |
did_compat | Attack Protection: Fallback cookie for anomaly detection on browsers that don’t support the sameSite=None attribute. | Necessary, Security | osler.tortus.ai |
Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website.
Google’s privacy policy is available at: https://www.google.com/policies/privacy/ and more information on the cookies used by Google Analytics is available at: https://business.safety.google/adscookies/.
How to change your cookie preferences
All modern browsers allow you to change your cookie settings in your default browser configuration. If you block cookies, it may have a negative impact upon the usability of many websites. The following links may be helpful in helping you understand how you can update your browser cookie settings:
- Microsoft Edge cookies information
- Internet Explorer cookies information
- Chrome cookies information
- Firefox cookies information
- Safari (OS X) cookie information on Mac (desktops and laptops)
- Safari (iOS) cookies information (mobile devices)
- Opera cookies information
- Android cookies information
In addition, you may opt out of cookies utilised by Google Analytics across all websites via the Google Analytics Opt Out tool.
Further Information from the UK regulator on cookies
Further information from the Information Commissioner’s Office (ICO) on what you should expect from the use of cookies and your rights is available here: Cookies | ICO
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